Privacy Policy
Privacy Policy
1. Introduction
Carbon Eyes values your privacy. This policy outlines how we collect, use, and protect your personal information.
2. Information we Collect
We collect personal data that you provide directly to us, such as your name and email address when you create an account, subscribe to our newsletter, or contact us.
When you use our services, we may also automatically collect certain information. This includes technical data such as your IP address, browser type, operating system, and the pages you visit. We collect this data through the use of cookies and similar tracking technologies to ensure the proper functioning of our services, analyse trends and improve your experience.
3. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to improve your experience on our website, understand how you use our services, and personalise content.
Cookies may be:
Essential cookies - required for the basic operation of our website and services.
Analytical/performance cookies - help us understand usage patterns and improve our services.
Functional cookies - allow the website to remember your preferences.
Marketing cookies - track your visits to deliver relevant promotions, but only if you have consented.
You can manage or disable cookies through your browser settings, but please note that some features of the website may not function correctly if cookies are disabled. In particular, login and authentication via OAuth require cookies to operate, and we cannot guarantee that all services will work reliably. in incognito or private browsing modes.
We do not use cookies to collect personally identifiable information without your consent.
4. Use of Information
We use the information we collect to:
Provide and improve our services, including using your IP address to ensure the security and stability of our website.
Communicate with you, such as responding to your enquiries and sending you product or service related updates.
For marketing purposes, only if you have opted in and can opt out at any time.
5. Data Sharing
We do not sell your personal information. We may share your information with third parties only in the following circumstances:
With your consent.
As required by law, such as in response to a legal process.
With service providers who perform services on our behalf (e.g. hosting, data analysis, customer support), but only to the extent necessary for them to perform those services. These third parties are obligated to comply with this Privacy Policy and the Privacy Act 1988.
6. Data Security
We use a variety of security measures to protect your personal data from unauthorised access, use, or disclosure. However, no security system is completely impenetrable. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.
7. Your Rights
You have the right to access, correct, update, or request the deletion of your personal information. You may also request information about how we handle your personal data. If you wish to exercise these rights, please contact us using the information provided below. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.
8. Changes to this Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post any changes on this page, and the updated policy will be effective immediately. We encourage you to review this policy periodically. Where required by law, we will notify you of significant changes.
9. Contact Us
For questions or concerns, please contact us at info@carboneyes.io.